LottoIQ AI

Support · Lum Tech Solutions

Get help with your Lotto IQ workflow

Support is provided for the Lotto IQ product developed by Lum Tech Solutions. Please describe the page, action, time, and visible error. Never include your password, session token, admin key, service-role key, or other secret.

Account and sign-in

Use the Account page to sign in or create an account. If email confirmation is enabled for the Supabase project, confirm the message before signing in again.

Draw data and sync

Draw synchronization is an operator-controlled workflow in the current release. If a draw appears missing or stale, record the draw date, session, and the page where it appears. Do not assume that a stale screen means a prediction or result is guaranteed.

Premium and payments

The Premium dashboard is currently an entitlement and product-readiness view. Purchases are not connected in this release. Do not send payment details through support.

Notifications

Notification preferences can be saved only after the account and consent flow is available. Delivery providers are not active yet, so saving a preference does not claim that an email or push message was sent.

Contact checklist

Include your account email only if necessary, the route or feature involved, the approximate time, browser/device, and a screenshot with personal or secret information removed. Lum Tech Solutions will use the smallest amount of information needed to investigate.